Cancellation policy
Subscription Cancellation Policy
Celora subscriptions renew automatically at the price and frequency disclosed at checkout until cancelled.
You may cancel your subscription at any time without a cancellation fee through your customer account or subscription portal, where available, or by contacting support@celorapatches.com.
You may also pause, skip a shipment, or change your delivery frequency where these options are available.
To prevent the next recurring charge, you must cancel your subscription before the renewal payment is processed.
Once a renewal payment has been processed, that renewal order cannot be cancelled solely because the subscription was cancelled after billing.
Cancelling a subscription stops future recurring charges but does not cancel or refund any orders that have already been charged or processed.
Once your subscription cancellation is confirmed and takes effect, no further recurring charges will be made.
Orders that have already been charged, processed, shipped, or delivered remain subject to our Returns & Refunds Policy and applicable consumer rights.
Nothing in this policy limits any statutory cancellation, refund, or other consumer rights that cannot legally be excluded.
If you need help managing or cancelling your subscription, please contact support@celorapatches.com.